Shipping Policy

Last updated: August 2026

We offer free shipping on every order — no minimum spend, no exceptions. All orders ship from our USA Warehouse with full tracking included.

Free Shipping on All Orders

Every order placed at Fur Royal ships free of charge, regardless of order size or value. We believe premium pet products should arrive at your door without any hidden fees.

Where We Ship

We currently ship to addresses within the United States. We are working on expanding our shipping to additional countries — check back for updates.

Processing Time

Orders are typically processed and dispatched within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will begin processing the next business day.

Estimated Delivery Times

Shipping Method	Estimated Delivery
Standard Shipping (Free)	5–10 business days
Expedited Shipping	2–4 business days

Delivery estimates are calculated from the dispatch date, not the order date. These are estimates only and are not guaranteed.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this to monitor your delivery in real time through the carrier's website.

If you have not received a tracking email within 5 business days of placing your order, please check your spam folder first, then contact us at support@furroyal.com.

Shipping Delays

While we make every effort to meet estimated delivery windows, delays can occasionally occur due to high demand periods, carrier disruptions, or weather events. These factors are outside our control, and we appreciate your patience. If your order is significantly delayed, please reach out and we will investigate on your behalf.

Incorrect Address

Please double-check your shipping address before completing checkout. Fur Royal cannot be held responsible for orders shipped to an incorrect address provided at the time of purchase. If you notice an error immediately after ordering, contact us as quickly as possible and we will do our best to correct it before dispatch.

Lost or Stolen Packages

If your tracking shows as delivered but you have not received your package, please check with neighbours and in any safe places on your property first. If it is still missing, contact us within 7 days of the marked delivery date and we will work with you to resolve the issue.